Strategic IT Consulting & Enterprise Support

We deliver white-glove technology advisory services tailored to your infrastructure maturity level. Our certified engineers conduct comprehensive health checks of your IT environment, analyzing system interdependencies, identifying single points of failure, and recommending architecture improvements. For ongoing operations, we provide tiered support covering everything from basic workstation troubleshooting to complex network outage resolution. Our remote monitoring tools track 150+ system metrics in real-time, enabling proactive issue resolution before business operations are impacted.

Implementation Approach:

  • Phase 1: Discovery (Infrastructure mapping, pain point identification)
  • Phase 2: Solution Design (Architecture diagrams, vendor evaluations)
  • Phase 3: Execution (Change-controlled implementation)

Phase 4: Optimization (Continuous improvement cycles)

Case Study: Manufacturing Network Overhaul
Challenge: A 12-factory operation suffered 5+ hours of daily downtime due to legacy Cisco Catalyst switches.
Our Solution:

  • Deployed Aruba CX 8400 switches with VSX (Virtual Switching Extension)
  • Implemented NetFlow monitoring with Kentik for traffic analysis
  • Established SD-WAN using Silver Peak with 99.999% SLA

Results:
▼ 92% reduction in network outages
▼ 40% lower circuit costs through dynamic path selection

Essential Hourly Support

$10 / hour
  • Remote troubleshooting for Windows/Mac OS issues (Blue screens, app crashes)
  • Remote troubleshooting for Email setup (Office 365, G Suite, IMAP/POP3)
  • Remote troubleshooting for Printer/Wi-Fi connectivity problems
  • Microsoft Office/Google Workspace support
  • Antivirus installation & scanning
  • Light system maintenance:
  • Disk cleanup & startup optimization
  • Browser configuration (Chrome/Firefox)

Daily IT Health Check

$60 / day | 8-hour block
  • Router/firewall configuration review
  • WiFi signal strength mapping
  • Bandwidth usage analysis
  • Outdated software inventory
  • Basic vulnerability scan
  • Backup system verification
  • Network diagram (basic)
  • Priority action list

Weekly Proactive Care

$200 / week | 20 hours
  • Daily disk space/memory checks
  • Critical service status alerts
  • Software updates/patching
  • Backup validation (test restores)
  • User account management
  • Unlimited email support